Privacy Policy

Personal Information Provided Manually

• Full name
• Phone number
• General address: village, taluk, district
• Details about crops (type, quantity, age, price expectations, etc.)

Location Information (No GPS Tracking)

Online Mandi does not collect or store:

• Precise GPS location
• Latitude/longitude coordinates
• Real-time location data
• Background location tracking

Communication Information

• WhatsApp messages
• Call records, such as timestamps (not audio recordings)
• Support queries
• Confirmation messages sent to farmers or vendors

Device & Technical Information (Vendor App Only)

• Device type and model
• Operating System version
• App version
• Crash logs and diagnostic information
• IP address for basic server logging
• Analytics data through Google Analytics

Website Data Automatically Collected

• IP address
• Browser details
• Device type and OS
• Pages visited
• Time spent on the website
• Referring URLs

Cookies & Tracking Technologies

• Google Analytics
• Microsoft Clarity

To Operate the Platform Efficiently

• Register farmers and vendors
• Create and publish crop sell posts
• Match vendors with relevant crop listings
• Facilitate direct communication between farmers and vendors

To Support and Assist Users

• Send WhatsApp confirmations after registration
• Provide guidance on crop posting
• Follow up for assistance
• Inform users about platform updates

Analytics & Platform Improvement

• Identify and fix technical issues
• Understand commonly used features
• Improve app responsiveness

Ensuring Security & Compliance

• Detect potential misuse
• Prevent fraudulent activities
• Maintain safe and lawful operations

Manual Collection of Farmer Data

All farmer information is collected manually by our admin team through phone calls or in-person meetings. Farmers do not enter their own data through any digital interface.

Information Collected From Farmers

• Farmer's name
• Phone number
• Village/Taluk/District
• Crop details (variety, quantity, expected price, crop photographs, etc.)

Information We Do NOT Collect

• Aadhaar or PAN
• Bank account details
• Land ownership documents
• Personal photographs or scanned documents
• Exact GPS location

What Vendors Can See About Farmers

• Farmer name
• Phone number
• Location (village/taluk/district)
• Crop details

Rights of Farmers

• Correction of personal or crop details
• Deletion of their data
• Removal of active sell posts

Vendor Data Collection

• Name
• Phone number
• Crop categories of interest
• Optional details shared during onboarding

Device & Technical Data From Vendor App

• Device model
• App version
• Crash logs
• Analytics events
• IP logs

Call Button Tracking

We collect:

• Vendor ID
• Sell post ID
• Call click timestamp

We do not collect:

• Call duration
• Call success or failure
• Call recordings

Vendor Rights

• Updating their crop interests
• Correction of personal details
• Deletion of their data from our systems

Farmer-to-Vendor Data Sharing

Farmer information is shared with vendors strictly for the purpose of facilitating crop purchase and establishing direct communication.

Third-Party Tools

• Firebase
• Google Analytics
• Microsoft Clarity
• WhatsApp

No Selling of Personal Data

We do not sell, rent, exchange, or trade user data with any external organization.

Data Storage Locations

• Farmer/vendor data is stored in Firebase
• Website content and logs are hosted on Firestore

Security Measures We Implement

• Role-based access controls
• Encrypted data transmission
• Monitoring for irregular activities
• Secure cloud infrastructure